Overview
THE COMPANY
Phastar is a multiple award-winning global biometric Contract Research Organization (CRO) that is accredited as an outstanding company to work for by Best Companies. We partner with pharmaceutical, biotechnology and medical device organizations to provide the expertise and processes to manage and deliver on time, quality biostatistics, programming, data management and data science services. With offices across the UK, US, Germany, Denmark, Kenya, Australia, India, China and Japan, Phastar is the second largest specialized biometrics provider globally, and the largest in the UK.
Our unique approach to data analysis, “The Phastar Discipline”, has led us to build a reputation for outstanding quality. With this as our core focus, we’re looking for talented individuals who share our passion for quality and technical expertise to join our team.
WHY PHASTAR
Accredited as an outstanding company to work for, Phastar is committed to employee engagement, workplace satisfaction and ensuring a healthy work-life balance. We offer flexible working, part-time hours, involvement in developing company-wide initiatives, structured training and development plans, and a truly supportive, fun and friendly environment.
What’s more, when you join our team, Phastar will plant a tree in your honour, as one of our Environmental, Social and Governance (ESG) initiatives. So, not only would you get your dream job, you’ll also be helping to save the planet!
THE ROLE
We are seeking an HR Administrator to join our HR team to support ensuring efficient delivery of HR services across the business. The successful candidate will be responsible for managing HR records, coordinating onboarding processes, preparing contracts and HR documentation, and supporting payroll and benefits administration and owning HR system administration on Oracle NetSuite. This role contributes directly to the smooth operation of the HR function.
As the first point of contact for employee queries, the HR Administrator provides accurate guidance on HR policies and procedures. They also support the wider HR team in delivering initiatives that enhance employee engagement, retention, and the overall people experience. This role requires excellent organisational and communication skills, attention to detail, and the ability to manage multiple priorities.
Responsibilities
- Maintain accurate and up-to-date employee records, including contact details, job titles, pay rates, contracts, organizational structure, time-off tracking and other key information.
- Process HR forms and ensure timely issuance of employee documentation (e.g., contracts, amendments, maternity/paternity leave, pay review letters, leaver letters).
- Conduct regular audits of employee records and prepare mandatory compliance reports.
- Ensure compliance with GDPR and company data protection policies.
- Take responsibility for maintaining accurate data across all HR systems, with primary ownership of Oracle NetSuite.
- Act as the first point of contact for NetSuite HR queries, ensuring issues are resolved promptly.
- Run regular and ad-hoc reports on key HR metrics and provide insights for data analysis.
- Support continuous improvement & innovation of HR processes by leveraging HR system functionality.
- Conduct new starter HR inductions and support onboarding activities.
- Conduct or coordinate background checks and right-to-work/eligibility verifications.
- Support HR processes across the employee lifecycle (e.g., leavers, maternity, flexible working, benefits administration & time-off tracking).
- Act as the first point of contact for employees and managers, providing confidential and professional HR support.
- Liaise between employees and the wider HR team to ensure smooth communication and timely resolution of queries.
- Build and maintain strong partnerships & collaboration across the business, ensuring a high level of HR support is provided.
- Handle routine employment-related inquiries, referring complex or sensitive matters to senior HR colleagues.
- Assist with HR projects, initiatives, and continuous improvement activities.
- Support or lead on ad-hoc HR initiatives as required across our global team.
- Coordinate HR-related meetings and record accurate meeting minutes.
- Partner with HR colleagues across different regions to ensure consistent and efficient HR operations.
- Perform other duties as reasonably assigned
Qualifications
- HR degree or CIPD qualified/ studying towards
- Computer literacy in Microsoft Windows, Microsoft Office (Word, Excel, PowerPoint) and other software such as SharePoint.
- Experience using Oracle NetSuite is advantageous, but not essential
APPLY NOW
With the world’s eyes focused on clinical trial data, this is a fantastic time to join an award-winning specialized biometric CRO that is renowned for its technical expertise, outstanding quality and cutting-edge data science techniques. We offer flexible working, part-time hours, structured training and development plans, continuous learning opportunities, and a competitive salary and benefits package. We’re committed to ensuring our employees achieve a healthy work-life balance, within a supportive, fun and friendly working environment.
Should you feel that you have the right skill set plus have a focus on delivering excellent quality work and are curious to support innovation within our HR team, please apply!
Phastar is committed to the principles and practices of equal opportunities and to encouraging the establishment of a diverse workforce. It is our policy to employ individuals on the basis of their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity, sexual orientation, gender reassignment, religion, or belief. This includes creating a culture that fully reflects our commitment to equal opportunities for all.
Important notice to Employment businesses/Agencies
Phastar does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact Phastar's Head of Talent Acquisition to obtain prior written authorization before referring any candidates to Phastar. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and Phastar. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of Phastar. Phastar shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
