Our client, a leading technology solutions provider, is seeking a System Administrator to join their team. As a System Administrator, you will be part of the IT Support Department, providing essential support for escalated issues. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive approach to system management, which will align successfully with the organization.
Job Title: System Administrator
Location: REMOTE
What's the Job?
- Provide 7x24 escalated support as an escalation engineer for priority 1 or priority 2 issues.
- Manage issue resolution by collaborating with the customer’s IT, end users, and OEM vendors.
- Perform integration and compatibility testing, as well as installation and configuration of server software.
- Create and maintain documentation regarding processes and procedures for troubleshooting.
- Support scheduled weekend work for server updates and disaster recovery testing.
What's Needed?
- Proven experience in system administration and technical support.
- Strong troubleshooting skills and the ability to triage complex issues.
- Experience with ticketing systems and issue tracking.
- Ability to work collaboratively with diverse teams and stakeholders.
- Excellent communication skills, both written and verbal.
What's in it for me?
- Opportunity to work in a dynamic and supportive environment.
- Chance to enhance your technical skills and expertise.
- Engagement in meaningful projects that impact the organization.
- Collaboration with a diverse team of professionals.
- Pathway for career growth and advancement within the company.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
